1. Introduction
Novopharma MyChallenge (« the App ») is a gamified rewards and engagement platform designed for pharmacy employees. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our mobile application.
By downloading, installing, or using the Novopharma Rewards App, you agree to the collection and use of your information as described in this Privacy Policy.
2. Information We Collect
2.1 Personal Information
We collect the following personal information when you create an account:
– Full Name
– Email Address
– Phone Number (Optional)
– Date of Birth (Optional)
– Profile Picture (Optional)
– Position/Role
– City
– Pharmacy Information
2.2 Authentication Data
– Email and Password
– Device Authentication Tokens
2.3 Usage and Performance Data
– Points and Rewards
– Sales Data
– Quiz Participation
– Goal Progress
– Leaderboard Rankings
– Activity History
2.4 Technical Data
– Device Information
– App Usage Data
– Network Information
2.5 Camera and Image Data
– Profile Images
– Barcode Scanning
3. How We Use Your Information
Primary and secondary purposes include account management, rewards tracking, security, analytics, and compliance.
4. Data Storage and Security
Data is securely stored using Google Firebase services with encryption and access controls.
5. Data Sharing and Disclosure
We do not sell your data. Limited sharing occurs only with service providers, within your organization, or for legal and security reasons.
6. Your Rights and Choices
You can access, update, delete, or export your data. Permissions for camera and notifications can be managed in device settings.
7. Children’s Privacy
The app is intended for adults only. We do not knowingly collect data from children under 18.
8. International Data Transfers
Your data may be processed outside your country with appropriate safeguards.
9. Changes to This Privacy Policy
We may update this policy and notify you via the app or email.
10. Contact Information
Email: contact@novopharma.tn
11. Legal Basis for Processing (GDPR)
Includes contractual necessity, legitimate interest, and consent.
12. Cookie and Tracking Technologies
We use analytics and crash reporting tools, not traditional cookies.
